LISTENING 

PART ONE 

Questions 1 - 12 

·You will hear the General Manager of Artis Ltd. giving her staff instructions about the arrangements for a visit to the company by a group of international agents. 
· As you listen, for questions 1 - 12, complete the notes using up to three words or a number. 
· You will hear the recording twice. 

ARTIS LIMITED 

Arrival 

Briefing notes for visit of foreign agents 
1 The agents will be brought to Artis┄┄┄┄┄┄┄┄┄┄┄┄┄at 9 a.m. 
2 The agents will need to be taken to the┄┄┄┄┄┄┄┄┄┄by 9.30a.m. 

Rest of day 

3 The first place for the agents to see is the ┄┄┄┄┄┄┄┄┄┄┄┄┄┄ 
4 The second place is the┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄department. 
5 In the cafeteria, a video of the new┄┄┄┄┄┄┄┄┄┄┄┄will be shown. 
6 The last place they will visit will be the┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄ 

Must remember 

7 All staff must ┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄ 
8 lt’s necessary to have two┄┄┄┄┄┄┄┄┄┄┄┄available at all times. 
9 Each agent must be given an┄┄┄┄┄┄┄┄┄┄before the presentation. 
10 The agent from Bolivia needs an┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄ 

Evening entertainment 

11 The latest time to arrive at the restaurant is┄┄┄┄┄┄┄┄┄┄┄┄┄ 
12 The┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄will be at 9 p.m. 

PART TWO 

Questions 13-22 

·You will hear five different people talking about a special training programme for their company. 
· For each extract there are two tasks. For Task One, choose the person who is speaking from the list A-H. For ask Two, choose the opinion that each person expresses from the list A-H. 
· You will hear the recording twice. 

TASK ONE - PERSON 

·For questions 13 - 17, match the extracts with the people, listed A - H. 
· For each extract, choose the person who is speaking. 
· Write one letter A - H next to the number of the extract. 

A the sales director 
B the managing director 
C a secretary 
D a new junior manager 
E the advertising manager 
F the finance director 
G the catering manager 
H the information technology manager 

13______ 14______.. 15______.. 16______. 17______.. 

TWO - OPINION 

· For questions 18 - 22, match the extracts with what the people say, listed A - H. 
· For each extract, choose the opinion expressed. 
· Write one letter A - H next to the number of the extract. 

A There are good ideas, but little of practical value. 
B The sessions go on too long. 
C It may be difficult to remember everything. 
D There are too many specialised sessions. 
E The eating arrangements should be improved. 
F Technology isn’t being given enough importance. 
G The training methods are old-fashioned. 
H People expect too much from the progmmme. 

18 ________ 19 ________ 20 ________ 21 ________. 22 ________. 

PART THREE 

Questions 23 - 30 

· You will hear part of a conversation between two company employees, a woman called Rose and a man called Steve. 
· For each question 23 - 30 mark one letter, A, B or C, for the correct answer. 
· You will hear the recording twice. 

23 The main benefit of suggestions schemes is that they improve